Press Highlights
We have selected a few of our favourite press highlights from the last few months. Browse below to see what is being said about us and our customers.

The Freedom of Speech
featuring Fluency customers, Travelodge, First Choice and Bournemouth Water.
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Sleep easy with Web and Phone Integration
featuring Fluency customer, Travelodge and how it multiplied occupancy rates with 24x7 bookings enabled by speech
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Speak Easy
New research from Fluency challenges the received wisdom that people don’t like interacting with automated systems using speech recognition
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Consumers give their voice to Speech Recognition
Featuring highlights from the Consumer Perception into Speech Recognition Survey
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Speech as a Hosted Service
Interview on the benefits, drawbacks and opportunities for speech as a hosted service
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Sun, Sand, Speech and CSR’s
CCF article on Speech Recognition citing Fluency customers, Travelodge and First Choice
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Customer Facing Technology
On-line article focusing on Consumers reactions to speech in the Retail sector.
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Sound Thinking
Speech technologies are helping companies link their call centre and web-based sales channel. Cites Fluency customer, Travelodge
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