11th September 2006

Boston, USA – September 11th, 2006 – Fluency Voice Technology, (www.fluencyvoice.com) the speech recognition application company, today announced that it will be exhibiting at the ACCE Annual Call Center Exhibition 2006 to be held from September 11-13, 2006 at the Washington State Convention & Trade Center in Seattle. ACCE brings together the global contact center community to learn from experts and share experiences with peers.

Fluency will demonstrate the latest release of its packaged speech application, the Virtual Speech Agent (VSA) Suite 4.0™, a selection of applications enabling companies to automate their call center workflows as well as to change and maintain the system internally. VSA Suite demonstrations will be available at Fluency’s booth #334.

"We are looking forward to attending our first Annual Call Center Exhibition,” said Philip Padfield, CEO of Fluency.  “As our efforts to expand in the North American market pay off, we have extended our marketing efforts to include reputable events such as ACCE to gain a greater exposure in the overall call center market.   ACCE provides us with the ideal venue to meet with partner, prospects, press and analysts to show how Fluency’s speech applications can transform the self-service call center environment,” added Philip.

InAAU attendees who do not have an opportunity to visit Fluency at booth 311 can simply call 877.640.5858.

About Fluency Voice Technology

Fluency Voice Technology is a leading provider of packaged speech recognition applications for use in call centers. Our solutions enable enterprises to significantly reduce costs and enhance customer service by automating much of the high volume call center activities.

Key sectors for which Fluency has developed applications are Financial Services, Travel & Transport, Utilities, Public Sector, Telecoms and Retail. Fluency has always been at the forefront of speech recognition and has changed the way in which businesses use speech by introducing configurable packaged applications. Fluency has offices in the UK and US.